Company

Employment

Business Support Specialist - (Part Time, Hybrid)

The Business Support Specialist provides administrative, operational, and sales support to help keep daily business functions running smoothly. This part-time, hybrid role focuses on invoicing and client communication, CRM and sales data maintenance, ongoing market and trend tracking, and general office coordination. The position supports internal teams by organizing information, monitoring activity across client interactions and invoicing, and helping surface insights that support sales and operational decision making. The ideal candidate is organized, detail-oriented, and comfortable working across multiple areas while serving as a reliable point of contact for clients, partners, and internal staff.

Key Responsibilities

Sales and Client Support

  • Assist with invoicing, payment tracking, and client communication related to billing and account questions
  • Maintain accurate client and invoicing records and support seasonal outreach and follow-up efforts
  • Conduct light lead research and outreach using approved templates and maintain lead tracking documentation
  • Support conference and event logistics, including materials and coordination needs

CRM and Marketing Support

  • Enter and maintain invoicing information
  • Assist with list building, segmentation, and standard reporting to support sales and marketing campaigns
  • Track trends from invoicing activity, client conversations, and CRM data to help identify opportunities or areas that may need follow-up
  • Conduct general market and competitor research and share relevant findings with the team
  • Support campaign coordination by organizing data, maintaining internal notes, and helping surface useful insights for decision making

Office and Administrative Support

  • Coordinate office operations including supplies, mail, vendors, and facility needs
  • Provide scheduling, meeting coordination, and general administrative support
  • Maintain organized digital files and internal documentation
  • Support internal communications, staff coordination, and routine office activities

Qualifications

Required

  • 2 to 3+ years of experience in administrative support, office coordination, sales support, or similar role
  • Experience working with CRM systems
  • Proficiency with Microsoft Office and Google Workspace
  • Strong organization, attention to detail, and ability to manage multiple tasks
  • Clear written and verbal communication skills
  • Comfortable supporting invoicing and professional client communication
  • Ability to adapt and support a variety of operational and marketing needs

Preferred

  • Experience supporting sales, marketing, or business operations in a small or mid-sized organization
  • Familiarity with invoicing systems or CRM-based reporting
  • Experience with basic market research
  • Experience in education or EdTech environments

This is a part-time, hybrid position that offers a mix of remote work and in-office collaboration, with the potential to grow as responsibilities expand.

Please visit https://www.edgate.com to learn more about this company and its products for the educational market.

Please submit a cover letter and resume to: jobs@edgate.com.